Refunds & Cancellations

Thank you for choosing ALL ABOUT चाय, where every order is crafted with care and attention to detail. As a small-scale business, we value every customer, and we appreciate your support.

Refund Policy:

  • Orders can be canceled and refunded if you contact us within 3 hours of placing your order.
  • After this time frame, we are unable to offer refunds or cancellations due to the nature of our small-scale operation.
  • All sales are final, and we are unable to accept returns or exchanges unless the product is defective or damaged upon receipt.
  • If you receive a defective or damaged product, please contact us within 3 days of receiving your order, and we will do our best to resolve the issue promptly.

Cancellation Policy:

  • If you wish to cancel your order, please contact us within 3 hours of placing your order. Orders canceled within this time frame will be eligible for a full refund.
  • Once your order has been processed and shipped, we are unable to accommodate cancellations.

Refund Processing Time and Transactional Cost Clause:

Upon approval of a refund request, ALL ABOUT चाय aims to process the refund within 5 business days. Please note that the time taken for the refund to reflect in your account may vary depending on your bank or payment method provider. We appreciate your patience and understanding during this process. If you have any questions or concerns regarding your refund, please feel free to contact us.

Exceptions:

In the rare event that an item is out of stock or unavailable after your order has been placed, we will contact you to discuss alternative options or issue a refund if necessary.

Contact Us:

If you have any questions or concerns about our refunds and cancellations policy, please get in touch with us at contact@allaboutchai.in Or DM us on Instagram @allaboutchai.in. We are here to assist you and ensure you have a positive shopping experience with ALL ABOUT चाय.

Thank you for your understanding and support as we continue to grow our small-scale business!